Last updated: March 29, 2019
Rello Labs Ltd ("us", "we", or "our") operates https://www.SafeLineVPN.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Account Information. To create an account, you may need to provide certain personal information, such as a valid e-mail address. The type of information collected may vary depending on payment method chosen. We will only use this information to collect and process payments for you.
Detailed information that we store:
- Email address
- Password hash
- Device version
- Country Location
- Premium account details, like subscription plan details, subscription expiration date.
- Payment history
We do not store any payment details like credit card number.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
However, we do not collect or store any logs for the VPN service we provide.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.
We work with the following payment processing partners:
Paddle.com Market Limited - https://paddle.com/privacy
Their Terms and Privacy Policies are always linked to from the shopping cart, and so is the name of the processing partner who will handle your payment.
We work with the following analytics and promotion services:
Google Analytics - https://termsfeed.com/blog/privacy-policy-google-analytics/
Google Adwords - https://support.google.com/adwordspolicy/answer/54817?hl=en
Third Party Analytics and Marketing Tools
SafeLine VPN uses the AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. Indeed and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. This means that vendors including Google will display Indeed promotional material on other sites you visit across the Internet.
You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.
Information We Retain
We track and store app installation data in order to validate the installation process and reward relevant affiliates / traffic sources.
We keep bandwidth usage log of data transmitted (upload and download) during your VPN and Proxy sessions.
A time stamp when you connect and disconnect to our VPN service or Proxy servers.
The IP address used by you to connect to our VPN or Proxy servers.
We DO NOT store details or monitor any of the data sent or received over our network when using the Services.
The data stored might be shared with 3rd-party organisations ONLY if we have a legal obligation to do so (i.e. court warrant from a relevant jurisdiction).
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We may send you marketing and promotional emails about products, services and other information we think may interest you. You may unsubscribe from such emails at any time by emailing contact us and telling us you would like to "unsubscribe from marketing emails." In addition, if you receive a marketing or promotional e-mail from us, you may click the unsubscribe link contained in the e-mail to "opt out" of receiving future promotional e-mails from us. However, we may continue to send you emails about your account and for other customer-service-related purposes.
How To Modify Your Personal Information
Requests to review or amend your account information, or for technical support, service information, and changes in usage should be sent to contact us. We try to respond to all requests in a timely manner. You may also view and amend much of your account information, or update or renew your subscription, by logging in to your account and updating your account information.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our Site and Services are not intended for anyone under the age of 18. If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us so that we can delete the child's information.
Right To Be Forgotten and Data Removal
Rello Labs Ltd.
6, Nikou Georgiou, Block C, 3rd Floor, Office 304
1095, Nicosia, Cyprus
Phone (Cyprus) +357 (22) 000557